HOW TO USE THE SITE 

 

SIGN UP and  SIGN IN

YOUR ACCOUNT

BUY (ORDER / CART / CHECKOUT)

SHIPPING

 

SIGN UP and SIGN IN

REGISTRATION OR ACCESS TO THE SITE CAN BE DONE AT THE TIME OF THE ORDER

 

Go to the footer from any page on the site and select the field under SUBSCRIBE

The Sign up to Purchase window will open and enter the required info and press Subscribe button

 

If you are already a registered member of the site, click on Log in and the appropriate window will open where you will enter the data already registered previously, Email and Password and then press the Login button

If you have forgotten your password, click on Forgot your password? and follow the short procedure.

Log in window

Sign up window

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YOUR ACCOUNT

 

On your account page, you can view, modify and/or update your information.

You can reach it from the quick menu that appears by clicking on your name at the bottom right of the site

You can add a profile photo and change the name that is shown on the site by pressing the Edit button

In the box on the left you will find the menu where you can check:

My orders : orders history

My addresses: registered addresses where the artworks were delivered

My Cards: Your registered credit or debit cards

Likes: The hearts you lit on in the various pages of the site (articles, artworks, ...)

Magazine page

Artwork page

My Account: You have access to all your information

 

N.B.: The email account you signed up with cannot be changed. If you need to change it, you can replace it in the fields below, but you will need to access it through your email account.

YOUR NAME

YOUR NAME

YOUR NAME

Account window

Wish list: All works of art and/or objects you would like to buy will be listed

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ORDER / CART / CHECKOUT

To purchase a work of art or an art object. Go to the page of the artwork you are interested in, check all  information, and press the Add to cart button

A right-hand side window will appear with the list of works entered.

The shopping cart can also be called up from the shopper icon at the top right.

Artwork page

right-hand side window

On the Shopping Cart page, you will find a list of all the artworks you wish to purchase.


Select the type of shipping, enter a promotional code (if you have one) and a note if necessary.


You can checkout directly from PayPal or continue to the CHECKOUT page of the site to select payment by Credit Card, PayPal or bank transfer.

Cart page

Last step for purchase. The information already entered is summarised


1 Shipment details The data required for the shipment (Name, Surname, Address, ...)


2 Delivery method The type of delivery you selected on the previous page


3 Payment You must enter your credit card or bank details


N.B.: when you enter your credit card number, the STRIPE circuit will be automatically recognised (Visa, Mastercard, ...).

 

You can save your credit card details for future purchases by ticking Save card details for next purchase box

Checkout page

Checkout page (credit card data entry)

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SHIPPING

Shipping is handled by the best international carriers, insured and guaranteed.

  • if the work is in our warehouse it will be shipped immediately

  • if the work is in the artist's possession, it will be sent from his studio
     

  • if the work is at an exhibition, or event, or fair; you can choose to wait or be refunded

Shipping costs are calculated by size, weight, and country (from-to).
The shipping always includes insurance of the entire amount of the artwork(s)

Below is a simplified list (for more information about specific artwork, contact us before buy it)

ITALY 

up to 10 kg €.0,00
from 10 to 30 kg up to €.30,00

GERMANY, AUSTRIA

up to 10 kg €.0,00
from 10 to 30 kg up to €.120,00

BELGIUM, LUXEMBOURG, NETHERLANDS, SPAIN, UNITED KINGDOM

up to 10 kg €.0,00
from 10 to 30 kg up to €.145,00

FRANCE

up to 10 kg €.0,00
from 10 to 30 kg up to €.130,00

CROATIA, DENMARK, FINLAND, SWEDEN, IRELAND, PORTUGAL, SLOVENIA

up to 10 kg €.0,00
from 10 to 30 kg up to €.180,00

REST OF THE WORLD

up to 10 kg €.0,00
from 10 to 30 kg up to €.500,00

When the artwork weighs more than 10 kg, it is indicated on the artwork's page.

N.B.: If the package is damaged or deformed, please inform the carrier and specify WITH RESERVE when signing. 

Report the problem to us as soon as possible, if possible by attaching photos.

We'll take care of the rest with the shipping company.

We recommend that you inquire before purchasing artworks from an international foreign country with your country's custom service.


Please note that national and international taxes and duties are the responsibility of the buyer.

Free movement applies to European Community countries.

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For any information that you cannot find on this page or you want clarification on something specific, contact us.

We are at your disposal

 

Need help registering or ordering? We help you

 

For information on privacy and data go to the dedicated page Privacy Policy and Cookie Policy

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